ABOUT US
Whether you’re looking for power tools, batteries or accessories, we’ve got you covered. For top brands at great prices, TOOL CAVE has everything you need to get the job done. And with next day delivery available on a huge range of stock items, you get your tools when you need them.
TOOL CAVE is an ultimate online superstore that carries everything you need at a great price. We offer the widest assortment of quality products and offer professional technical support. Browse our website to find the best deals on the brands you love – delivered direct to your door.
DELIVERY INFORMATION
We use established national carriers and dispatch items using a 48 hour service, however, in the majority of cases they are delivered on the next working day in the UK. In any event please allow up to five working days.
All deliveries must be signed for. Please make all necessary arrangements to take delivery. You should check the delivery immediately. If there is a discrepancy or an item is damaged you must let us know within 24 hours.
RETURNS
FAULTY, INCORRECTLY SUPPLIED OR DAMAGED ITEMS.
If you have received the incorrect item or you received the item damaged please inform us within 24 hours of receipt using e-mail: toolcave@gmail.com / contact form below and we will arrange collection for a swap or refund within 14 days of receipt.
If in the event no fault or damage is found we reserve the right to charge for the collection and re-delivery of the item or recover the costs from your refund. We advise all goods are checked before use, once the goods have been used any issues identified within the warranty period will be handled through the manufacturing brands warranty procedure found on our warranty page.
WARRANTY CLAIMS
We don’t stop caring once you’ve purchased our products. With Milwaukee® E-SERVICE, you have access to a professional end to end repair service, including an online request for a collection and real-time repair tracking giving you peace of mind and full confidence that your tools will be back in working condition in no time. Track your repair from start to finish.
If your tool develops a fault within its first year after purchase, you must go directly to the supplier using the link below. Similarly If your tool develops a fault during its extended warranty period providing you have previously registered it for extended warranty through the manufacturer, you must go through the manufacturer’s warranty procedure using the link below.
STILL NEED HELP? OUR CUSTOMER SUPPORT IS HERE TO HELP!
General enquiries:
Email: toolcave@gmail.com
Customer support:
Email: toolcave@gmail.com
